How can we help you?

Credits are the currency used to generate and enhance images. Standard HD generations cost 1 credit per image, while higher resolutions (2K, 4K) or specific features like upscaling may cost more. Your monthly subscription replenishes your credits automatically.

Most images are generated in under 60 seconds. However, processing times may slightly increase if you request very high-resolution output like 4K or apply complex styling options.

Yes! Once you generate an image using ROKON Studio on any paid plan, you own 100% of the commercial rights to that image and can freely use it on your e-commerce store, social media, and marketing materials.

We highly recommend uploading flat-lay or ghost-mannequin photos of your garments on a clean background. A clear front view is required, but adding back and detail shots will significantly improve the accuracy of fabric textures, logos, and complex designs.

Yes, we offer a free trial plan that gives you starter credits so you can experience the quality of our AI models before upgrading to a premium plan.

Images can be downloaded directly from the studio. Depending on your plan, you can export in standard JPG, or optimized WebP, and lossless PNG formats for the highest quality.

Currently, our studio offers a diverse array of pre-built professional models where you can adjust gender, nationality, and skin tone. If you are an Enterprise customer and need exclusive custom models trained on your brand's specific look, please contact our support.

Yes, our platform is fully responsive and can be accessed from any desktop, tablet, or mobile device. However, for the best experience when uploading high-resolution images, we recommend using a desktop.

The system works best with standard fashion items such as t-shirts, hoodies, jackets, dresses, and pants. We currently do not support highly transparent materials, extremely complex accessories, or items that cover the face.

You can cancel or downgrade your subscription at any time directly from the Pricing page or your Account Settings. If you cancel, you will maintain access to your purchased credits, but recurring credits will stop at the end of your billing cycle.

Yes, all your generated images are saved securely in your account's Gallery. You can view, organize, and re-download them at any time as long as your account remains active.

ROKON Studio connects seamlessly with your Salla store via the Salla App Store. Once installed, you can browse your Salla products directly from our studio, generate editorial images, and easily update your product gallery.

Absolutely. We only access the specific product images and identifiers needed to generate your editorial shots. We do not sell, share, or use your Salla merchant data to train public AI models. For more details, see our Privacy Policy.